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vMix Refund Policy

vMix provides a fully functional 60-day trial of the highest tier of the software - vMix Pro. Apart from the 60-day limit, there are no watermarks, restrictions or limitations to using the trial. For this reason, customers are encouraged to download and use this trial for the full period to assess whether it:
1.    Installs, runs and performs well on the customer’s Windows PC.
2.    Performs well with the customer’s peripheral hardware and systems.
3.    Meets the needs and requirements of the customer’s production.
4.    Is user-friendly for operators of the software.
vMix recommends utilising the free trial before subscribing to a vMix Max subscription or purchasing a lifetime license as refunds for purchases are not issued for change of mind.

Any customers that have utilised the free 60-day trial, purchased a license, and now wish to cancel and receive a refund, can contact our support team for further assistance:
A refund request made soon after purchase may be honoured for unique cases.

Last Updated: Tuesday, November 1, 2022 2:58:58 PM